Family Access Programme
Give families a simple way to create meaningful connections
Our Family Access Programme gives care groups a lower commitment way to offer Remconex’s 30 minute personalised video experience to families, without requiring a wider subscription rollout across homes.
Why it works for care homes
No wider rollout required
Offer family access without committing to a wider subscription rollout across homes.
No platform setup or payment handling
Families purchase directly and payments are handled outside the home.
Minimal administration
Remconex manages video creation, customer support and fulfilment.
Flexible use in the home
Families receive the video to share it with the home to play for the resident where appropriate.
What families receive
Each Remconex experience is a 30 minute personalised video combining:
- Family photographs
- Video messages
- Soothing background music
- Beautiful landscape visuals
- Optional black and white photo colourisation
- A gentle, structured format designed to support calm and familiar connection.
How it works
Share your unique family access code
Each participating care home or group receives a unique access code to share with families.
Families receive 15% discount
Families purchase directly and payments are handled outside the home.
Remconex creates the video
Remconex manages video creation, customer support and fulfilment.
Families receive and share the video
Families receive the video to share it with the home to play for the resident where appropriate.
What Remconex provides
Ready to use marketing materials
Including an emailed PDF brochure and promotional text to help introduce the programme to families.
Unique family access code
Families use the code to receive their discount, while referral activity is tracked.
Transparent tracking
Sales tracking is managed through 'Rewardful', giving clear referral tracking and reporting.
Customer support and fulfilment
Video creation, customer support and fulfilment are handled by Remconex.