At RemConex, we believe remembrance should bring comfort, not sorrow. Our Memorial Video service is designed to easily create a special memorial video that gently guide families and friends on a therapeutic journey through the life of someone deeply loved – creating space for reflection, warmth, and peace.
These videos are more than tributes – they’re quiet moments of connection, softly crafted to honour memories without heaviness. Using cherished photographs, calming music, and personal messages, we create a sensory experience that uplifts and soothes.
Our state-of-the-art AI colourisation image enhancement technology can revive treasured memories by adding vibrant and realistic colours to old black-and-white photos*
*We do our best to enhance black-and-white images, but results may vary based on the quality of the original file. You will be able to review the enhanced version and decide whether to use it within the video creator platform*
Whether it’s for a private moment at home or to share with others at a memorial gathering, our videos offer a peaceful way to reconnect with a loved one’s story.
For added convenience, get your video preloaded on an eco-friendly USB, packaged and delivered within 3-5 working days of your video being processed for just £29 (UK delivery included).
Includes:
We care about the environment, which is why we deliver your video by email to reduce waste and carbon impact. Our optional USB Gift Package is eco-friendly, with recyclable packaging and a reusable 16GB USB.
Giving back is central to our purpose. We are proud to support leading healthcare charities, extending our mission to create a more caring and inclusive community. At RemConex, we are driven by empathy, innovation, and an unwavering belief that everyone deserves to feel supported, valued, and connected to loved ones.
1. Have up to 20 videos/photos ready to upload.
2. For best results with our colour restoration tool, please try to capture a clear and high-quality image using your camera.
3, To keep the experience soothing, use calm video clips or voice messages without background music.
4. Video clips should be over 7 seconds and ideally under 1 minute.
Q: When and how will I receive my personalised video?
A:Your personalised video will be emailed to you within 48 hours with a secure download link.
Q: How long do I have to download the video?
A: You will have 30 days to download your video. After that, it will be permanently deleted to protect your privacy. Please ensure you download and save it in time.
Q: What if I have ordered the gift package?
A: If you have selected the gift package, we will prepare and post it within 3-5 working days after your video is emailed to you. You will receive an email to confirm when it has been dispatched.
Q: Does my TV have a USB port?
A: USB ports are a standard feature on most TV’s. If your TV was made in 2011 or later, it should have a USB port. Simply plug it into your TV and enjoy.
Q: Can I share the video with family or friends?
A: Yes – feel free to share the video with loved ones, it is a simple and convenient way to connect and enjoy the experience together.
Q: Do I need to provide music or landscape visuals?
A: No - Just choose from our 5 soothing music tracks and we will handle the rest. Our smart video creator picks the perfect beautiful landscape visuals to make it easy for you and relaxing for your loved one.
Q: Can I use familiar music for the video?
A: Unfortunately, we can’t use commercial music due to copyright rules. Our videos use calming music designed to gently support memory and relaxation.
Q: I have lost the email or download link – what do I do?
A: Please contact us at info@remconex.com and we will be happy to resend your link. We can only reissue your link within 30 days of when the video was created.
If you have any further questions, feel free to email us at info@remconex.com or use our contact form via the link below.
RemConex Ltd
Bournemouth, Dorset, UK